www.marmaris-turkey.com quarantees not to increase its prices after confirmation and payment of the bookings.

All bookings must be paid in full. Clients will not be asked to pay until all their requested hotels, itineraries, tours, yachts etc are planned satisfactorily.

Canncellation of a booking must be notified in writing and when received by Marmaris-Turkey.com some percentage of the payment is forfeited to cover expenses and losses according to following scale:
- Less than 8 weeks notice - 50 % of payment
- Less than 4 weeks notice - 75 % of payment
- Less than 2 weeks notice or after departure - 100 % of payment
Clients are therefore reccommended to arrange travel insurance immediately on booking as this will provide cover for these charges in the event of cancellation for the reason specified by their insurance.

Our customers can alter dates, tours, itineraries at any time with a 10 EU administration fee.

If a client fails to join a tour or joins after departure or leaves it before the end, no refund will be made. No refund will be made in respect of any part of the tour including food, excursions that is not used or undertaken. Clients are solely responsible for organising their arrival at and departure from assembly points and no arrangements apply if clients are delayed at the outward or homeward points departure.

Marmaris-Turkey.com and its partners reserves the right to cancel any tour at any time prior to departure in which case all monies paid will be refunded in full but Marmaris-Turkey.com will not be liable for any other expenses incurred by the client. All tours operate subject to minimum numbers but except in the case of exceptional circumstances beyond its control, Marmaris-Turkey.com not cancel tours less than 4 weeks prior to departure.

The client undertakes:- a) to comply with the laws and regulations, whether in respect of health, immigration, exchange control or any other matter, of all the countries visited in the course of a tour: b) to comply with all reasonable instructions of the tour leader; c) to obtain a valid passport and visas appropriate for the countries and territories to be visited; d) to obtain personal travel insurance In the event of any breach of these undertakings, or if in his reasonable opinion the actions or health of any client is likely to prejudice the safety and well being of all or any members of the tour or the satisfactory progress of the tour, the tour leader shall be entitled to require the client to leave the tour immediately. In such an event the provisions of clause 5 and 13 shall have effect.

Marmaris-Turkey.com reserves the right to deviate from the published route without prior notice or to make other changes to the advertised details of the tour including schedules, excursions, accommodation and amenities due to events which affect the ability of the tour to proceed as planned. These events may include, but are not limited to, sickness or injury of clients or crew, local disturbances, border difficulties, unavoidable mechanical breakdown, excessive and/or unreasonable local price changes, adverse weather conditions and other unpredictable or unforeseen circumstances.

If a client has a problem or complaint during a tour he should inform the tour leader or relevant supplier who will endeavour to resolve matters. If any complaint cannot be resolved locally, the client should write to Marmaris-Turkey.com with full details within 28 days of completion of the tour.

Neither Marmaris-Turkey.com Travel Agency nor its employees, agents, staff or other clients shall be liable for damage, loss or personal injury whether or not caused or contributed to by the actions or omissions of Marmaris-Turkey.com , its employees, agents, staff or other clients.

Without prejudice to the generality of the preceding clause, the client acknowledges that the tours operated by Marmaris-Turkey.com involve travel of an adventurous and possibly hazardous nature, and further that tour vehicles may not have the benefit of passenger insurance. The client therefore agrees to indemnify Marmaris-Turkey.com , its employees, agents, staff and other clients against any claim or demand made against them:- a) by the client, his personal representatives or dependants in respect of any accident, personal injury or loss of life suffered by the client during the course of the tour whether caused by the negligence of any party therein concerned or otherwise. b) in respect of any accident, personal injury, loss of life or damage to property caused by the client during the course of the tour. Clients are therefore advised that they should ensure that they are satisfied that they are adequately covered by personal insurance in respect of all such risks.

Marmaris-Turkey.com shall not be liable for any loss or damage to baggage, personal possessions, passports and other documents or any consequential loss resulting therefrom, and its staff are not authorised to accept responsibility for their safekeeping.

In the event of the client voluntarily leaving the tour before the completion hereof or being so required to leave by the tour leader on any of the grounds set out in clause 7, all liability and responsibitity that Marmaris-Turkey.com may bear to the client will immediately cease.

In accordance Travel Regulations, all prices paid to Marmaris-Turkey.com will be held in a separate trustee account as security against insolvency until completion of the tour to which they relate.